![]() It offers you a text and sentiment analysis tool that helps you identify the customer sentiments and the top complaints so that you can resolve their issues to enhance the customer experience. It is an AI-enabled feedback management platform that helps you gather customer feedback, analyze it, and take action on it to boost your customer satisfaction and loyalty.Īnd not just that. ![]() There is no better free alternative to SurveyMonkey than SurveySensum. Let us explore their best features, pros, cons, and pricing factors in detail. We have compiled a list of the 10 best alternatives to SurveyMonkey. 10 Best SurveyMonkey Alternatives & Competitors So let’s talk about the best alternatives to SurveyMonkey in the market. There are many drawbacks to the SurveyMonkey platform. Unavailability of export options in the standard license.It is difficult for new users to configure page logic.It is more of a generic survey software than a dedicated customer feedback software. ![]() So, if you are looking to improve CX by focusing on it in detail, then you may want to look for an end-to-end customer experience management tool and hence, the need for Surveymonkey alternatives.Īfter rigorous research and based on user reviews, here are some of the reasons why people look for SurveyMonkey alternatives. Organizations that are very particular about understanding their customers’ journey at multiple touchpoints and wish to deliver an end-to-end customer experience end up looking for SurveyMonkey alternatives. SurveyMonkey is still a generic software that doesn’t do any better to enhance the customer feedback management process. Though SurveyMonkey is one of the most popular research tools in the market, it has some significant shortcomings that may cause businesses to look for better options. 10 best SurveyMonkey Alternatives & Competitors.įinal Thoughts Why look for SurveyMonkey Alternatives?
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